15 – Employee Commitment and Target Costing for Services
Embracing Change Proactively
Managing a business is all about change. But better to be proactive than reactive.
Employee Commitment & Involvement
Wayne Daigle brings home the importance of employee commitment and involvement. He describes how to gain this essential component of change.
Target Costing for Services
Elaine Jones addresses the question of applying Target Costing to services and applying Target Costing to services already existing.
Click HERE to enter your own question.
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14 – People – Still the Foundation for Business
People – Still the Foundation for Business
Despite advances in technology, people are still how business gets done and are the key to profits.
How People Learn
John Miller explores the drastically differently ways that people learn and how these affect our ability to effectively manage business matters.
Resource Drivers & Activity Drivers for Service Industries
Mitch Max explores alternatives for Activity Drivers for service industries based on the CAM-I Cross.
Click HERE to enter your own question.
Complete transcript available HERE or as closed caption in video.
13 – Budgeting: From General Motors To Now and Resource Drivers in Service Business
Communicating – How Things Have Not Changed!
Over the past few decades business communication technology has changed dramatically. Only a few decades ago, long distance telephone calls were expensive. They were rare and rationed. They had to be planned out to maximize the result and minimize the cost. Now, we think nothing about long distance communications. Now, even the telephone risks becoming obsolete.
What has not changed is the human aspect of communication. We as people send messages and hope that recipients actually hear what we intended. With all the communication coming at us today, individual messages can be lost. In business, we have built all sorts of management practices around communication, some good, some bad.
Budgets – A Recent Historical Perspective
Pierre Guillaume explores the historical context that may be driving our collective budget angst. He advocates flexibility and adaptability in budgeting practices
Resource Drivers & Activity Drivers for Service Industries
Mitch Max explores alternatives for Resource Drivers for service industries based on the CAM-I Cross. CLICK HERE to Ask Your Own Question.
12 – Target Cost and Measuring Performance Initiative Success
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this episode:
Successful Change
The only constant in life and business is change. The trick is to proactively change on our schedule and reap the benefits and not have it forced upon us.
Target Cost (Part 2) Value Strategy
Tami Capperauld examines the importance of developing an overall product value strategy and its effect on a Target Costing Process. Click Here for Part 1.
Measuring Performance Initiative Success
Because performance management has so much to do with changing behavior and decision patterns within a company it’s not easy if not impossible to develop a set of measures that show progress toward performance management goals. Wayne Daigle takes on this tough question.
CLICK HERE to Ask Your Own Question.
Complete transcript available HERE or as closed caption in video.
#11 – Short Cycle Budgeting and Business Performance Measures
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this episode:
The Budget Marathon
While planning and budgeting are essential business practices, few other management practices are more maligned. For far too many people, budgets have little value and are obsolete the first day they are published. They take a lot of time away from the real work that must be done. Yet isn’t planning real work? Failing to plan is planning to fail. So how can we make the budget process add value and take less time?
Planning Habits of Highly Successful Businesses – Part 2
Mitch Max continues to explore the planning habits of successful business and makes three recommendations to improve results and take less time to budget. Click Here for Part 1.
Business Performance Measures
How many way can or should business performance be measured? John Miller explains why there may be an infinite number of possible ways to measure performance. But while there are so many ways to measure, there are only a few performance measures that are important enough to warrant measurement.
CLICK HERE to Ask Your Own Question.
Complete transcript available HERE or as closed caption in video.
#10 – Business Leadership Commitment and Facebook
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this episode:
Following the Herd
The most complex issue for any business is how to adapt and change. For most, not changing means not growing – Not growing means not thriving – Not thriving is bad news. When we see so many other companies adopting something new, it would seem that we need to do it also.
Sometimes, it seems that every other company is adopting some new practice. Does that mean that we should do the same? The current rage is social media, particularly Facebook. It seems that new Facebook fan pages are popping up all over. Companies and events now tell us how to access their fan page and when to tweet about them.
Leadership Commitment
Wayne Daigle explains the role and absolute necessity of leadership commitment in managing change. This is the fourth in his series including:Ensuring a need for change, Developing a shared vision, Maintaining Leadership Commitment and Employee involvement, integrating the change throughout the organization, and remembering to appropriately measure results.
How to Establish a Facebook Presence
Before jumping blindly into Facebook, first examine your business strategy. How does Facebook fit with your strategy and strategic directions. In this viewer’s case being a business broker, Alan Stratton recommends he upgrade his company website to strategically target companies preparing to sell and those preparing to purchase a company. A dynamic website gives value to its viewers. Once they know, like, and trust you, they will engage you as their broker.
CLICK HERE to Ask Your Own Question.
Complete transcript available HERE or as closed caption in video.
#9 – Measuring Vendor Value
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
How do you measure your vendors’ contribution to your company? In this episode, Chris Pieper, CEO of Alliance Enterprises, gives us a new and unique approach to identifying winners and losers in our vendor portfolios. Using principles and methods from Activity-Based Cost, Vendor Contribution Assessment gives a quantified measurement of vendor contribution to the organization’s mission. From this assessment information, managers can now focus on replicating best practices and eliminating bad practices. This approach works well for both nonprofit and commercial enterprises.For this special episode, the interview is divided into smaller segments for video logistics. Be sure to view each in sequence. Click here for Chris’ white paper on Vendor Contribution Assessment.
- Part A – Product and Process Profitability
- Part B – Customer Profitability
- Part C – Determining Vendor Value
- Part D – Making Value Decisions
- Part E – Applying Vendor Value to Commercial Business
- Complete transcript available below or as closed caption in each video.
- Comments
Part A – Product and Process Profitability
Part B – Customer Profitability
Part C – Determining Vendor Value
Part D – Making Value Decisions
Part E – Applying Vendor Value to Commercial Business
#8 – Rolling Forecasts Versus Budgets
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this episode:
Budget Relief
Relieved when the budget process is completed? You’re not alone. Whether you’re a finance or operations person, either is relieved when it is over and questions the value of an outdated budget in managing modern business.
Rolling Forecasts
John Miller describes why most current budget practices do not provide their expected benefits. Rolling Forecast are a better alternative providing current information and requiring less time.
Managing Corporate Real Estate
Pierre Guillaume explains considerations that must be taken into account when charging business units for portfolios of real estate they use.
Complete transcript available below or as closed caption in video.
#7 – A Language Based Perspective on Budgets
Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this episode:
Necessity is the mother of invention
While necessity is the mother of invention, how do we apply this to business. In business, we have to allocate scarce resources often via our budget. But do budgets enhance invention or stifle it?
A Language Based Perspective on Budgets
Pierre Guillaume explains the historical language basis for the word budget. He explains how this perspective has driven today’s budget practices and how this may be working against us.
How to Size a Cost Model
John Miller responds to this viewer’s question. He explains the importance of proper model sizing and how this will influence business decisions. He explains some of the trade offs that must be considered.
Complete transcript available below or as closed caption in video.
Ask Your Own Question HERE
#6 – Target Cost – An Early Cost Reduction Process
Performance Management Edge is the Web TV program giving you information, tips, and advice to better manage your business profitably.
In this Special Edition episode:Target Cost – An Early Cost Reduction Process70% to 80% of product or service cost is determined by decisions made while in early design. Decisions locked in at this point frustrate later cost reduction or product improvement efforts. Tami Capperauld explains Target Costing. John Miller adds his view of Target Cost. |
Click to Ask Your Own QuestionComplete episode transcript is available below or as closed caption in video. |