Posts Tagged ‘voice of the Customer’

22 – Alternatives To Budget Cuts

Budget Alternatives With budget season upon us again, how do we make this process more rewarding and less painful. Alternatives to Budget Cuts Elaine Jones reveals how target cost eliminates across the board budget cuts. Overly Optimistic Budgets John Miller responds to a viewer’s frustration with his company’s overly optimistic budgets and the annual pain […]


18 – Target Cost For Service Businesses

We’re In The Service Sector — So We’re different Are service businesses so much different than manufacturing?  Under the hood, we’re more alike than different. Target Costing for Services Elaine Jones reveals how service businesses use target costing to design their service offerings. Healthcare Costs John Miller answer the critical question of the real cost […]