19 – Predicting The Future

Predicting The Future

Predicting the future is the holy grail of business management. Everyone wants a well polished crystal ball to reveal their future.

John MillerPredictive Analytics

John Miller exposes the value of Predictive Analytics in predicting performance.

Alan StrattonHow To Manage Costs

Alan Stratton answers a viewer’s question “How To Manage Costs” and why they’re late to the party.

Click HERE to enter your own question.

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18 – Target Cost For Service Businesses

We’re In The Service Sector — So We’re different

Are service businesses so much different than manufacturing?  Under the hood, we’re more alike than different.

Elaine JonesTarget Costing for Services

Elaine Jones reveals how service businesses use target costing to design their service offerings.

John MillerHealthcare Costs

John Miller answer the critical question of the real cost of health care.

Click HERE to enter your own question.

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17 – The Vicious Circle of Cross-Subsidization

Figures Don’t Lie – But…

Figures don’t lie – but liars sure figure.” The antidote for business managers of all levels is to understand the relationships that figures represent.

Pierre GuillaumeThe Vicious Circle of Cross-Subsidization

Pierre Guillaume exposes how averages hide both opportunities and risks. He details how competitors leverage this obscurity to attack markets.

Alan StrattonOptimal Profit Levels

Alan Stratton tackles how to determine an optimal profit level for a business.

Click HERE to enter your own question.

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16 – Drivers in Budgeting and ABC for Service

Our Business is Unique

90% of all business is essentially the same as others. Then we add our special sauce that endears us to our customers. The 90% allows us to learn from other businesses.

Mitch MaxDrivers in Budgeting

Mitch Max completes his series on habits of effective planners. He highlights the benefits of using drivers to simplify budgets and to make them more relevant.

Alan StrattonApplying ABC to services

Alan Stratton explains why Activity-Based Cost (ABC) benefits service businesses.
Click HERE to enter your own question.
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15 – Employee Commitment and Target Costing for Services

Embracing Change Proactively

Managing a business is all about change. But better to be proactive than reactive.

Wayne DaigleEmployee Commitment & Involvement

Wayne Daigle brings home the importance of employee commitment and involvement. He describes how to gain this essential component of change.

Elaine JonesTarget Costing for Services

Elaine Jones addresses the question of applying Target Costing to services and applying Target Costing to services already existing.
Click HERE to enter your own question.
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14 – People – Still the Foundation for Business

People – Still the Foundation for Business

Despite advances in technology, people are still how business gets done and are the key to profits.

John MillerHow People Learn

John Miller explores the drastically differently ways that people learn and how these affect our ability to effectively manage business matters.
Mitch Max

Resource Drivers & Activity Drivers for Service Industries

Mitch Max explores alternatives for Activity Drivers for service industries based on the CAM-I Cross.
Click HERE to enter your own question.
Complete transcript available HERE or as closed caption in video.

13 – Budgeting: From General Motors To Now and Resource Drivers in Service Business

Communicating – How Things Have Not Changed!

Over the past few decades business communication technology has changed dramatically. Only a few decades ago, long distance telephone calls were expensive. They were rare and rationed. They had to be planned out to maximize the result and minimize the cost. Now, we think nothing about long distance communications. Now, even the telephone risks becoming obsolete.

What has not changed is the human aspect of communication. We as people send messages and hope that recipients actually hear what we intended. With all the communication coming at us today, individual messages can be lost. In business, we have built all sorts of management practices around communication, some good, some bad.
Guillaume Pierre

Budgets – A Recent Historical Perspective

Pierre Guillaume explores the historical context that may be driving our collective budget angst. He advocates flexibility and adaptability in budgeting practices
Mitch Max

Resource Drivers & Activity Drivers for Service Industries

Mitch Max explores alternatives for Resource Drivers for service industries based on the CAM-I Cross. CLICK HERE to Ask Your Own Question.

12 – Target Cost and Measuring Performance Initiative Success

Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.

In this episode:

Successful Change

The only constant in life and business is change. The trick is to proactively change on our schedule and reap the benefits and not have it forced upon us.

Target Cost (Part 2) Value StrategyTami Capperauld

Tami Capperauld examines the importance of developing an overall product value strategy and its effect on a Target Costing Process. Click Here for Part 1.

Measuring Performance Initiative Success

Wayne DaigleBecause performance management has so much to do with changing behavior and decision patterns within a company it’s not easy if not impossible to develop a set of measures that show progress toward performance management goals. Wayne Daigle takes on this tough question.

CLICK HERE to Ask Your Own Question.

Complete transcript available HERE or as closed caption in video.

#11 – Short Cycle Budgeting and Business Performance Measures

Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.

In this episode:

The Budget Marathon

While planning and budgeting are essential business practices, few other management practices are more maligned. For far too many people, budgets have little value and are obsolete the first day they are published. They take a lot of time away from the real work that must be done. Yet isn’t planning real work? Failing to plan is planning to fail. So how can we make the budget process add value and take less time?

Mitch MaxPlanning Habits of Highly Successful Businesses – Part 2

Mitch Max continues to explore the planning habits of successful business and makes three recommendations to improve results and take less time to budget. Click Here for Part 1.

Business Performance Measures

John MillerHow many way can or should business performance be measured? John Miller explains why there may be an infinite number of possible ways to measure performance. But while there are so many ways to measure, there are only a few performance measures that are important enough to warrant measurement.

CLICK HERE to Ask Your Own Question.

Complete transcript available HERE or as closed caption in video.

#10 – Business Leadership Commitment and Facebook

Performance Management Edge, the Web TV program giving you information, tips, and advice to better manage your business profitably.

In this episode:

Following the Herd

The most complex issue for any business is how to adapt and change. For most, not changing means not growing – Not growing means not thriving – Not thriving is bad news. When we see so many other companies adopting something new, it would seem that we need to do it also.

Sometimes, it seems that every other company is adopting some new practice. Does that mean that we should do the same? The current rage is social media, particularly Facebook. It seems that new Facebook fan pages are popping up all over. Companies and events now tell us how to access their fan page and when to tweet about them.

Leadership Commitment

Wayne DaigleWayne Daigle explains the role and absolute necessity of leadership commitment in managing change. This is the fourth in his series including:Ensuring a need for change, Developing a shared vision, Maintaining Leadership Commitment and Employee involvement, integrating the change throughout the organization, and remembering to appropriately measure results.

How to Establish a Facebook Presence

Alan StrattonBefore jumping blindly into Facebook, first examine your business strategy. How does Facebook fit with your strategy and strategic directions. In this viewer’s case being a business broker, Alan Stratton recommends he upgrade his company website to strategically target companies preparing to sell and those preparing to purchase a company. A dynamic website gives value to its viewers. Once they know, like, and trust you, they will engage you as their broker.

CLICK HERE to Ask Your Own Question.

Complete transcript available HERE or as closed caption in video.