Archive for April, 2012


14 – People – Still the Foundation for Business

People – Still the Foundation for Business Despite advances in technology, people are still how business gets done and are the key to profits. How People Learn John Miller explores the drastically differently ways that people learn and how these affect our ability to effectively manage business matters. Resource Drivers & Activity Drivers for Service […]

Complete transcript available HERE or as closed caption in video.

13 – Budgeting: From General Motors To Now and Resource Drivers in Service Business

Communicating – How Things Have Not Changed! Over the past few decades business communication technology has changed dramatically. Only a few decades ago, long distance telephone calls were expensive. They were rare and rationed. They had to be planned out to maximize the result and minimize the cost. Now, we think nothing about long distance […]

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